9 tips on how to respond to a negative review
Getting a negative review is not a fun experience, but it needs to be addressed. Here’s our step-by-step guide to responding: Take a moment and a deep breath. You do NOT need to respond immediately, though timeliness is crucial. Read the review, in full. Pick up on nuances. Investigate: Look up their chart and notes.… Continue Reading 9 tips on how to respond to a negative review