CHECKLIST: Strategies to Support Patient Comprehension

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A significant challenge in healthcare communication is ensuring that patients understand both verbal and written health information, including clinical explanations, recommendations, instructions, educational materials, and more. Health information and services often are unfamiliar and confusing, and people of all ages, races, cultures, incomes, and educational levels struggle with health literacy and numeracy. Taking steps to… Continue Reading CHECKLIST: Strategies to Support Patient Comprehension

Minimizing the Impact of Scheduling Gaps

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The recent webinar Business Forward Strategies for Dental Practices presented by SVA covered several important dental-specific topics. One pertinent topic to what’s happening currently in practices is how busy is your practice right now. Most dental offices were severely disrupted this spring due to COVID-19. Many practices were forced to close for at least part… Continue Reading Minimizing the Impact of Scheduling Gaps

Is your waiting room looking like an empty football stadium? Plan now to fill up your fall schedule.

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Most dental offices were severely disrupted this spring due to COVID-19.  Many practices were forced to close for at least part of March, April, and much of May, only seeing emergency cases.  Fortunately, practices were able to reopen and many are busy again.  Programs such as the PPP, EIDL, and the CARES Provider Relief Fund… Continue Reading Is your waiting room looking like an empty football stadium? Plan now to fill up your fall schedule.

Going contactless for payments

Blog, Endorsed products, Financing and Taxes, Practice ManagementLeave a comment

As dental offices adjust to COVID-19 realities, one area to minimize physical contact with patients is in the payment process. Use what you have Did you know that most credit card terminals that accept EMV chip cards also accept Contactless payments? Contactless cards and smartphone digital wallets (ie., ApplePay) are an option that most practices… Continue Reading Going contactless for payments

Update: 2020 Dental Risk Management Seminar

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Professional Insurance Programs feels strongly that the safety of our attendees, staff and speakers must come first. Therefore, we made the decision to change the format of our Dental Risk Management Seminar and HIPAA Course to a live webinar. The events will still take place on September 25, with the dental seminar beginning at 8… Continue Reading Update: 2020 Dental Risk Management Seminar

How to communicate with patients as dental offices reopen

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The past few months have been a difficult time for most businesses. I work with business owners in a broad range of industries, but many of my clients are dentists. Since March, I’ve been dealing with the highs and lows of the pandemic, the shut downs, and when practices may get back to taking care… Continue Reading How to communicate with patients as dental offices reopen

Protecting yourself against cyber-attacks during the COVID-19 crisis

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Unfortunately, cybercriminals are leveraging the COVID-19 pandemic to target businesses of all sizes by launching cyber-attacks and phishing campaigns. Dental practices continue to be at high risk during this pandemic. Despite many practices being closed, systems are still running – many unmonitored. Cyber-attacks launched against dental practices have resulted in stolen, inaccessible or destroyed patient… Continue Reading Protecting yourself against cyber-attacks during the COVID-19 crisis

CPR certification expiring during COVID-19 shutdown?

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CPR certification is a requirement for licensure with the Wisconsin Dentistry Examining Board; however, dentists whose certification is due to expire may be running into problems with cancelled recertification classes. While the WDA cannot provide legal advice, and we encourage all providers to do what they can to keep all certifications current, we suggest keeping… Continue Reading CPR certification expiring during COVID-19 shutdown?

2019 Dental Fees and Compensation Survey Report

Blog, Practice Management

Knowing key industry metrics and how to evaluate your practice’s data is essential to driving your strategy and achieving your operational and financial goals. One size does not fit all when it comes to setting dental service fees and compensation rates – there are many important factors to be considered. That’s why Baker Tilly conducts… Continue Reading 2019 Dental Fees and Compensation Survey Report