Just as dentists are encouraged to conduct risk management analyses of their practices, it also makes sense to conduct educational assessments to identify:
- Communication gaps
- Policies that should be revamped or reinforced
- Opportunities for education about new topics or issues, as well as re-education about subjects that have already been addressed in new employee training or in-service updates
When employees feel they are valued for their contributions to the practice, they are often more likely to invest themselves in the organization’s success which includes maintaining patient safety and satisfaction.
So, it is fair to assume that dental practices that invest in team building are likely to have lower rates of employee turnover. Just as in any successful organization, having an experienced team in a dental practice reduces the risks of error and patient dissatisfaction.
Find ways to be a learning organization here.
For these and more risk management resources, call Professional Insurance Programs, your WDA-owned and operated agency and exclusive provider of your malpractice policy with MedPro – a Berkshire Hathaway company.
800-637-4676
www.insuranceformembers.com
[email protected]
Submitted By: Professional Insurance Programs
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