Is your tail covered?

There is a lot of misinformation floating around regarding Wisconsin Dental Association’s new professional liability program.  I can assure you that every effort was made to match or enhance the coverage you had in place prior to WDA endorsing Medical Protective for your professional liability and West Bend Mutual for your property and/or contents. Recently,… Continue Reading Is your tail covered?

5 part HR compliance quick-check: POLICIES AND PROCEDURES

Whether your company has 5 or 500 employees, it’s important to conduct a regular review of your human resources and benefits-related notices, records and procedures to ensure compliance with the law and prevent potential liabilities and employee lawsuits. The checklist below features key steps for evaluating your management practices to help keep your company HR… Continue Reading 5 part HR compliance quick-check: POLICIES AND PROCEDURES

ADA Medicare and Prescription Drug Coverage webinar highlights

On Tuesday, April 12, the American Dental Association held a webinar reviewing Medicare and the three options available to dentists so Medicare patients can continue receive their prescriptions drug coverage. The recording of the webinar can be viewed by ADA/WDA members online at: https://success.ada.org/en/practice/medicare/medicare/medicare-and-part-d-webinar Additional resources are also available through the ADA Center for Professional… Continue Reading ADA Medicare and Prescription Drug Coverage webinar highlights

Providing patients with Protected Health Information

With changes to the Privacy Rule and Health Insurance Portability and Accountability Act requirements, many dental offices question how and when they are required to provided their patients with Protected Health Information (PHI) when they request it. In general, covered entities are required to provide PHI to a patient if the record is: Maintained by… Continue Reading Providing patients with Protected Health Information

9 tips on how to respond to a negative review

Getting a negative review is not a fun experience, but it needs to be addressed. Here’s our step-by-step guide to responding: Take a moment and a deep breath. You do NOT need to respond immediately, though timeliness is crucial. Read the review, in full. Pick up on nuances. Investigate: Look up their chart and notes.… Continue Reading 9 tips on how to respond to a negative review

Search begins anew for director of government services

With the sudden and unexpected resignation of Doug Parrott, WDA has again formed a search committee to find a replacement who will lead our Legislative Office. President Dr. Ryan Braden (Lake Geneva), President-Elect Dr. Ned Murphy (Racine), Vice President Dr. Dave Clemens (Wisconsin Dells), Immediate Past-President Dr. Paul Levine (Milwaukee), Legislative Advocacy Committee Chair Dr.… Continue Reading Search begins anew for director of government services

Government audits to begin… Are you HIPAA compliant?

The U.S. Department of Health and Human Services’ Office for Civil Rights will be begin phase two of audits of covered entities which includes dental offices. While a dental practice would be considered a “covered entity” if they use an electronic claims solution with a third party, using electronic claims is not the only thing… Continue Reading Government audits to begin… Are you HIPAA compliant?