12 strategies for improving communications, patient care in dental practices

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Effective communication skills are essential for all dental professionals. Below are some strategies for improving communications and patient care in your dental practice. Provide each new patient with a written introduction to the practice. Implement a written confidentiality policy. Implement dentist-approved telephone triage, patient advice and urgent care guidelines. Routinely review and update these procedures. Establish appropriate timeframes… Continue Reading 12 strategies for improving communications, patient care in dental practices

A great day on the golf course to help improve oral health

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Have you registered for the WDA Foundation State Dental Golf Classic? If not, now’s the time!  The outing is set for Monday, Sept. 12 at South Hills Golf & Country Club in Fond du Lac. The event will occur rain or shine to benefit the programs of the WDA Foundation. The $195 registration fee includes… Continue Reading A great day on the golf course to help improve oral health

ForwardHealth (Medicaid) requires other insurance info on claims

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Most often, ForwardHealth is the payer of last resort for any covered service. This means services should be billed to commercial health insurance prior to being submitted to ForwardHealth for payment. Providers are required to indicate the appropriate other insurance indicator (OI) on dental claims and to report the outcome of any other commercial insurance… Continue Reading ForwardHealth (Medicaid) requires other insurance info on claims

Google+ location page important to your practice – set one up now!

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Steps to creating a location page Once in Gmail, click the nine box grid to the left of your image in the upper right-hand corner of the page. Select Google+ (red circle with G+ in it) On the left-hand side, there will be a house that says “Home”. Click that and the menu will drop… Continue Reading Google+ location page important to your practice – set one up now!

Tips for avoiding negligent referrals

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Negligent referral is a type of allegation that might be used in dental malpractice lawsuits. This allegation attempts to impose liability on the referring doctor for a poor outcome that may have been associated with work performed by a specialist. Adequate documentation may help prevent or defuse a negligent referral allegation. Every dentist should have… Continue Reading Tips for avoiding negligent referrals

Increase practice visibility with Google Location page

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Using Google to find the best business (or anything for that matter!) has become second nature. However, many people are unfamiliar with the Google+ social network and how participating in it affects what people see when they search for your business. A lot of factors go into helping a dental practice rank well, but one… Continue Reading Increase practice visibility with Google Location page

Dental hygienists and lasers

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Q: Can a hygienist use the laser for scaling and root planing patients when the dentist is not on the premises? A: The Wisconsin Dentistry Examining Board does not define the tools used for treatment within statute and a laser would be considered the tool being used in conjunction with scaling and root planing. After… Continue Reading Dental hygienists and lasers

Receive $100 Visa® gift card (x5) for converting nonmembers

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What made you decide to take advantage of the American Dental Association’s Member-Get-A-Member program? When I first heard of the program, I felt it was more than overdue. Dentists practice the art of communication every day in our practices. We are very comfortable discussing tangible things with our patients, like the advantages of an implant or… Continue Reading Receive $100 Visa® gift card (x5) for converting nonmembers

Your Pyramid of Pride nominations due July 15

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Nominate a colleague for a WDA Pyramid of Pride award! The deadline for nominations is July 15. There are 10 award categories, such as Lifetime Achievement, Community Outreach, New Dentist Leadership and more. Dr. Tiffany Smalkoski (Mount Pleasant) received the New Dentist Leadership POP Award in 2015. “I just wanted to say how thankful I… Continue Reading Your Pyramid of Pride nominations due July 15